{"id":17838,"date":"2021-07-06T11:56:52","date_gmt":"2021-07-06T16:56:52","guid":{"rendered":"https:\/\/alpha.ljcreate.com\/?page_id=17838"},"modified":"2025-12-15T15:40:26","modified_gmt":"2025-12-15T15:40:26","slug":"training-support-resources","status":"publish","type":"page","link":"https:\/\/ljcreate.com\/support-resource\/","title":{"rendered":"Support Resources"},"content":{"rendered":"\n\n\t<nav id=\"breadcrumbs\" aria-label=\"Breadcrumbs\"><a href=\"https:\/\/ljcreate.com\/\">Home<\/a> &gt; Support Resources<\/nav>\n\t<p>LJ Create&#8217;s commitment to customer support lasts long after the sale. Check out the below resources for technical support details, software downloads, LMS training needs, and more.<\/p>\n\t<h3>Knowledge Base &amp; Support Resources<\/h3>\n<p>We&#8217;ve created a knowledge base filled with helpful resources such as links to downloadable software, product instructions and specifications, troubleshooting FAQs, and IT requirements.\u00a0 Check out our comprehensive set of <a href=\"https:\/\/ljcreate.freshdesk.com\/support\/home\" target=\"_blank\" rel=\"noopener\">support resources here<\/a>!<\/p>\n\t<h3>Open a Support Ticket<\/h3>\n<p>Our content creators have all been involved in the teaching profession at some stage in their careers, so they know exactly what teachers need &#8211; instructional content that is easy to implement in the classroom. But, sometimes you just get hung up on something and need a helping hand.<\/p>\n<p>To assist you, we offer support at no additional cost by phone, email, and webinar. If something goes wrong or you can&#8217;t find the answer online, feel free to <a href=\"https:\/\/ljcreate.freshdesk.com\/support\/tickets\/new\" target=\"_blank\" rel=\"noopener\">open a support ticket<\/a> or <a href=\"#contact-link\">contact us<\/a>.<\/p>\n\t<h3>LMS Training<\/h3>\n<p>LJ Create is committed to making you, our customer, successful. We offer ongoing training support by phone, email, and webinar at <em><strong>no additional charge to you<\/strong><\/em> for the life of our hardware and software.<\/p>\n<p>From the moment that you purchase our LMS, we&#8217;re there to train your site administrators and work with you to make sure you&#8217;re comfortable creating classes, adding students, and assigning curriculum. As you become more comfortable with the program, we&#8217;ll help you make custom courses and create reports specific to your needs.<\/p>\n<p>Whether you need to schedule your school&#8217;s initial training, a refresher training, or if you&#8217;re a teacher and just have some LMS questions, please don&#8217;t hesitate to reach out at 1-800-237-3482. We really are here for you, in person, and ready to help.<\/p>\n\t<h3>On-Site Support<\/h3>\n<p>If you need additional in-person support, we work with a network of highly experienced <a href=\"https:\/\/ljcreate.com\/find-a-representative\/\">professional representatives<\/a> around the country, and can help facilitate next-level training. Please also feel free to <a href=\"#contact-link\">reach out to us directly<\/a> and we&#8217;ll work with you to make sure you have the right type of support.<\/p>\n<h2>\n\t\t\tSuperior Customer Service\t<\/h2>\n\t<p>LJ Create is committed to making you, our customer, successful. We offer ongoing support by phone, email, and webinar at no additional charge to you for the life of our hardware and software.<\/p>\n\t\t\t<a href=\"https:\/\/ljcreate.freshdesk.com\/support\/tickets\/new\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\tOpen a Ticket\n\t\t\t\t\t<\/a>\n\t\t<h6>\n\t\t\tCONTACT US\n\t\t<\/h6>\n<h2>\n\t\t\tWe look forward to hearing from you!\t<\/h2>\n\t<p>Please contact us using one of the methods below. We will do our very best to answer any queries you may have quickly and efficiently.<\/p>\n\t\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t\t<a href=\"tel:1-800-237-3482\" target=\"_self\">\n\t\t\t\t<p>1-800-237-3482<\/p>\n\t\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t\t<a href=\"mailto:info@ljcreate.com\" target=\"_self\">\n\t\t\t\t<p>info@ljcreate.com<\/p>\n\t\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t\t<a href=\"#\" target=\"_self\">\n\t\t\t\t<p>407-250-5891<\/p>\n\t\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t\t<a href=\"https:\/\/goo.gl\/maps\/h8AnUWGhRiBUqEbA8\" target=\"_blank\">\n\t\t\t\t<p>LJ Create Inc.<br \/> 6900 Tavistock Lakes Blvd, Ste 400<br \/> Orlando, FL 32827<\/p>\n\t\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t<\/ul>\n<h4>\n\t\t\tGet in touch!\t<\/h4>\n\t\t\t\t\t\t\t&quot;*&quot; indicates required fields\n                        <form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_1' id='gform_1'  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